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December 23, 2025
4six
1 min read

I have deposited from someone else’s payment account in error, what are my next steps to rectify this?

Contact our support team immediately with full details: the deposit amount, time, payment method, and whose account was used. We will investigate and may need to return the funds to the original payment source.

Your account may be temporarily restricted until this is resolved. To avoid delays, ensure all future deposits come from payment methods in your own name. In some cases, you may need to provide additional verification documents.

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